❓ Question Answer

Chapter 21 - E-Governance and Digital India

Q. What is E-Governance?
Ans. E-Governance is the use of information and communication technology to deliver government services, share information and improve public administration.
Q. What is Digital India?
Ans. Digital India is a Government of India initiative launched in 2015 to expand digital infrastructure, deliver services electronically and promote digital empowerment.
Q. What are the main objectives of Digital India?
Ans. Its objectives include digital infrastructure, government services on demand and digital empowerment of citizens.
Q. What is the full form of ICT?
Ans. ICT stands for Information and Communication Technology.
Q. What is the main benefit of E-Governance?
Ans. E-Governance can make public services more accessible, efficient, transparent and convenient for citizens.
Q. What is the UMANG application?
Ans. UMANG is a government mobile application and platform that provides access to various central, state and other public services.
Q. What is DigiLocker?
Ans. DigiLocker is a digital platform that allows users to access, store and share eligible digital documents and certificates.
Q. What is Aadhaar?
Ans. Aadhaar is a 12-digit identity number issued by UIDAI to eligible residents of India after enrolment and verification.
Q. What is the Common Service Centre (CSC)?
Ans. A Common Service Centre is a service delivery point that helps people access digital and government services, especially in rural and remote areas.
Q. What is the Digital Locker used for?
Ans. A digital document locker such as DigiLocker helps users access and share eligible digital documents securely.
Q. What is the National e-Governance Plan?
Ans. The National e-Governance Plan was an initiative to expand electronic delivery of government services through ICT-enabled projects.
Q. What is online public service delivery?
Ans. Online public service delivery means providing government services through websites, mobile applications or other digital platforms.
Q. What is digital literacy?
Ans. Digital literacy is the ability to use digital devices, applications and online services effectively, safely and responsibly.
Q. How does E-Governance improve transparency?
Ans. It can provide online information, application status, digital records and transaction trails that help citizens track government processes.
Q. What is the role of the internet in Digital India?
Ans. The internet connects citizens to online government services, educational resources, digital payments and communication platforms.
Q. What is electronic authentication?
Ans. Electronic authentication is the process of verifying a person or system using digital credentials or approved authentication methods.
Q. What is a digital signature?
Ans. A digital signature is a cryptographic mechanism used to verify the authenticity and integrity of an electronic document or message.
Q. What challenges can affect E-Governance?
Ans. Challenges include limited internet access, lack of digital literacy, cybersecurity threats, privacy concerns and language barriers.
Q. How can citizens stay safe while using government portals?
Ans. Citizens should use official websites, protect passwords and OTPs, verify website addresses and avoid suspicious links.
Q. How does Digital India help rural citizens?
Ans. Digital India can improve access to government services, digital education, online payments and information in rural areas, subject to connectivity and local support.

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